{"id":183,"date":"2024-03-06T21:48:55","date_gmt":"2024-03-06T21:48:55","guid":{"rendered":"https:\/\/osseovacuum2.wpenginepowered.com\/?page_id=183"},"modified":"2024-11-05T11:13:20","modified_gmt":"2024-11-05T11:13:20","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/www.lescheminsdor.ca\/fr\/shipping-returns\/","title":{"rendered":"Shipping &amp; returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"183\" class=\"elementor elementor-183\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-100f054 e-flex e-con-boxed e-con e-parent\" data-id=\"100f054\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e865975 elementor-widget elementor-widget-text-editor\" data-id=\"e865975\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-6\" style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px 15px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Montserrat, Helvetica, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; position: relative; min-height: 1px; float: left; width: 585px; color: rgb(5, 45, 98); letter-spacing: normal; border-radius: 0px !important;\"><h1 style=\"transition: opacity 0.25s ease-in-out; margin: -0.2em 0px 0.2em; font-size: 1.6875em; font-family: Montserrat, Helvetica, sans-serif; font-weight: 600; line-height: 1.2125em; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">Shipping &amp; returns<\/h1><\/div><div class=\"col-sm-6 col-md-6 breadcrumbs text-right\" style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px 15px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; font-size: 12px; line-height: inherit; font-family: Montserrat, Helvetica, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; text-align: right; position: relative; min-height: 1px; float: left; width: 585px; color: rgb(25, 61, 110); text-transform: uppercase; letter-spacing: normal; border-radius: 0px !important;\"><a href=\"https:\/\/www.lescheminsdor.ca\/us\/\" title=\"Home\" style=\"transition: color 0.3s, background-color 0.2s; color: rgb(25, 61, 110); margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; outline: 0px; border-radius: 0px !important;\">Home<\/a>&nbsp;\/&nbsp;<a href=\"https:\/\/www.lescheminsdor.ca\/us\/service\/shipping-returns\/\" style=\"transition: color 0.3s, background-color 0.2s; color: rgb(25, 61, 110); margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; outline: 0px; border-radius: 0px !important;\">Shipping &amp; returns<\/a><\/div><div class=\"clearfix\" style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Montserrat, Helvetica, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; color: rgb(5, 45, 98); letter-spacing: normal; border-radius: 0px !important;\"><\/div><div class=\"col-md-12\" style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px 15px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Montserrat, Helvetica, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; position: relative; min-height: 1px; float: left; width: 1170px; color: rgb(5, 45, 98); letter-spacing: normal; border-radius: 0px !important;\"><h2 style=\"transition: opacity 0.25s ease-in-out; font-family: Montserrat, Helvetica, sans-serif; line-height: 1.2125em; margin: -0.2em 0px 0.2em; font-size: 1.6875em; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\"><em style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; border: 0px; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">SHIPPING POLICY<\/em><\/h2><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\">Les Chemins D&rsquo;or offers delivery worldwide. All prices herein are expressed in Canadian currency.<\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\">Note: Due to a high volume of orders, there may be additional delays during promotional or sale periods.<\/p><ul style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; font: inherit; list-style-position: inside; list-style-image: inherit; list-style-type: inherit; border-radius: 0px !important;\"><ul style=\"transition: opacity 0.25s ease-in-out; margin: 0.1em 0px 0.1em 1em; padding: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 12.6px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; list-style-position: inside; list-style-image: inherit; list-style-type: inherit; border-radius: 0px !important;\"><li style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; font: inherit; border-radius: 0px !important;\"><span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">Standard shipping<\/span>&nbsp;may take between 5 to 12 business days and is free of charge for orders shipping to Canada.<\/li><li style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; font: inherit; border-radius: 0px !important;\"><span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">International shipping<\/span>&nbsp;(including USA): delivery speed and fees vary. Duties and taxes may be applicable and are not the responsibility of Les Chemins D&rsquo;or.<\/li><\/ul><\/ul><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\">Please note that there may be an additional delay for orders that require a merchandise transfer from one of our stores. Please allow an additional 5-7 business days for engraved items to be shipped. Special order requests may take longer to process. There may be additional delays during promotional or sale periods.<\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><em style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; border: 0px; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">*Orders must pass verification and must be shipped to a single address. Les Chemins D&rsquo;or is not responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as severe weather, natural disasters, strikes,etc. Orders will be shipped by Canada Post or Fedex and require signature. Please allow up to fourteen (14) business days for shipments to remote locations. Les Chemins D&rsquo;or does not ship to P.O. boxes. Special orders, engravings and orders that require merchandise transfers are not within the delivery guarantee.<\/em><\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\">&nbsp;<\/p><h2 style=\"transition: opacity 0.25s ease-in-out; font-family: Montserrat, Helvetica, sans-serif; line-height: 1.2125em; margin: -0.2em 0px 0.2em; font-size: 1.6875em; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\"><em style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; border: 0px; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">RETURN AND EXCHANGE POLICY<\/em><\/h2><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">Online orders<\/span><\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">For all regular-priced merchandise<\/span>&nbsp;purchased online at&nbsp;<a href=\"https:\/\/lescheminsdor.ca\/\" target=\"_blank\" rel=\"noopener\" style=\"transition: color 0.3s, background-color 0.2s; color: rgb(212, 175, 55); text-decoration-line: underline; margin: 0px; padding: 0px; border: 0px; font: inherit; outline: 0px; border-radius: 0px !important;\">lescheminsdor.ca<\/a>, Les Chemins D&rsquo;or will provide an exchange or refund within 30 days of delivery, provided merchandise has not been worn, altered, engraved, or special-ordered. All claims, returns, battery replacement, or warranty service must be accompanied by proof of purchase, original packaging and warranty materials. Sale merchandise is final sale and cannot be returned or exchanged.<\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Returns must be made within 30 days of delivery using the prepaid return shipping label sent to you.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}\" style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\">Returns must be made within 30 days of delivery using the prepaid return shipping label sent to you.<\/span><\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;These instructions must be followed exactly; failure to do so will prevent the processing of your return, and Maison Birks will not assume responsibility for reimbursement or compensation.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}\" style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\">These instructions must be followed exactly; failure to do so will prevent the processing of your return, and Les Chemins D&rsquo;or will not assume responsibility for reimbursement or compensation.<\/span><\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">1.Client Service Centre<\/span><br style=\"transition: opacity 0.25s ease-in-out; border-radius: 0px !important;\">Call us at 514-254-0761 send us an email at&nbsp;<a href=\"mailto:info@lescheminsdor.ca\" target=\"_blank\" rel=\"noopener\" style=\"transition: color 0.3s, background-color 0.2s; color: rgb(212, 175, 55); text-decoration-line: underline; margin: 0px; padding: 0px; border: 0px; font: inherit; outline: 0px; border-radius: 0px !important;\">info@lescheminsdor.ca<\/a>. If your order is eligible for return, we will provide you with a Return Authorization Form and a prepaid shipping label.<\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">2. Package Your Merchandise<\/span><br style=\"transition: opacity 0.25s ease-in-out; border-radius: 0px !important;\">The merchandise returned must be received in sellable condition. Enclose the merchandise and the printed Return Authorization Form, the packing slip, original packaging, and any original warranty.<\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">3. Ship Your Package Using the Prepaid Return Shipping Label<\/span><br style=\"transition: opacity 0.25s ease-in-out; border-radius: 0px !important;\">You&nbsp;<span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">must<\/span>&nbsp;use the prepaid return shipping label sent to you. If you choose to use an alternative shipping method, the return may not process. Les Chemins D&rsquo;or will not assume responsibility for reimbursement or compensation if the package is lost, stolen, damaged, or mishandled.<\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">4. Processing Your Return\/Exchange<\/span><br style=\"transition: opacity 0.25s ease-in-out; border-radius: 0px !important;\">Upon receiving your return, the item will be reviewed by our Quality Assurance Department. Once the returned merchandise is accepted for return or exchange, your refund or replacement item will be processed within a few business days.<\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Return or exchange at a Maison Birks retail location&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}\" style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\">Return or exchange at a Les Chemins D&rsquo;or retail location<\/span><\/p><ul style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; font: inherit; list-style-position: inside; list-style-image: inherit; list-style-type: inherit; border-radius: 0px !important;\"><li style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; font: inherit; border-radius: 0px !important;\">We accept returns and exchanges on all regular priced items purchased online or at a Les Chemins D&rsquo;or store in Canada within 30 days of your original purchase. Sale merchandise is final sale and cannot be returned or exchanged.<\/li><li style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; font: inherit; border-radius: 0px !important;\">For items purchased online: All returns must include your Les Chemins D&rsquo;or web order packing slip.<\/li><li style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; font: inherit; border-radius: 0px !important;\">Refunds will only be issued to the same tender used for the original purchase. Gift recipients will have the option of exchanging the item or receiving a store credit.<\/li><li style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; font: inherit; border-radius: 0px !important;\">To find a store near you, visit our store locations.&nbsp;<a href=\"https:\/\/les-chemins-dor.shoplightspeed.com\/us\/service\/our-locations\/\" target=\"_blank\" rel=\"noopener\" style=\"transition: color 0.3s, background-color 0.2s; color: rgb(212, 175, 55); text-decoration-line: underline; margin: 0px; padding: 0px; border: 0px; font: inherit; outline: 0px; border-radius: 0px !important;\"><span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">Click here<\/span><\/a><\/li><\/ul><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\">&nbsp;<\/p><h2 style=\"transition: opacity 0.25s ease-in-out; font-family: Montserrat, Helvetica, sans-serif; line-height: 1.2125em; margin: -0.2em 0px 0.2em; font-size: 1.6875em; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\"><em style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; border: 0px; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">SECURE PAYMENT<\/em><\/h2><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">What forms of payment are accepted for purchases made online?<\/span><\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\">We currently accept the following payment methods online:<\/p><ul style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; font: inherit; list-style-position: inside; list-style-image: inherit; list-style-type: inherit; border-radius: 0px !important;\"><ul style=\"transition: opacity 0.25s ease-in-out; margin: 0.1em 0px 0.1em 1em; padding: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 12.6px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; list-style-position: inside; list-style-image: inherit; list-style-type: inherit; border-radius: 0px !important;\"><ul style=\"transition: opacity 0.25s ease-in-out; margin: 0.1em 0px 0.1em 1em; padding: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 11.34px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; list-style-position: inside; list-style-image: inherit; list-style-type: inherit; border-radius: 0px !important;\"><li style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; font: inherit; border-radius: 0px !important;\">Visa<\/li><li style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; font: inherit; border-radius: 0px !important;\">MasterCard<\/li><li style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; font: inherit; border-radius: 0px !important;\">American Express<\/li><\/ul><\/ul><\/ul><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">&nbsp;<\/span><\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span style=\"transition: opacity 0.25s ease-in-out; font-weight: 600; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border-radius: 0px !important;\">How do you secure online payments?<\/span><\/p><p style=\"transition: opacity 0.25s ease-in-out; margin: 10px 0px 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Maison Birks partners with the best providers in order to offer a secure payment solution. We use the industry standard SSL encryption protocol that protects your personal information when you shop online. If you suspect fraudulent activity on your credit card, please notify your financial institution immediately.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}\" style=\"transition: opacity 0.25s ease-in-out; margin: 0px; padding: 0px; border: 0px; font: inherit; border-radius: 0px !important;\">Les Chemins D&rsquo;or partners with the best providers in order to offer a secure payment solution. We use the industry standard SSL encryption protocol that protects your personal information when you shop online. If you suspect fraudulent activity on your credit card, please notify your financial institution immediately.<\/span><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; returns Home&nbsp;\/&nbsp;Shipping &amp; returns SHIPPING POLICY Les Chemins D&rsquo;or offers delivery worldwide. All prices herein are expressed in Canadian currency. Note: Due to a high volume of orders, there may be additional delays during promotional or sale periods. Standard shipping&nbsp;may take between 5 to 12 business days and is free of charge for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-183","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping &amp; returns - Les Chemins D&#039;or<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lescheminsdor.ca\/fr\/shipping-returns\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping &amp; returns - Les Chemins D&#039;or\" \/>\n<meta property=\"og:description\" content=\"Shipping &amp; returns Home&nbsp;\/&nbsp;Shipping &amp; returns SHIPPING POLICY Les Chemins D&rsquo;or offers delivery worldwide. 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